Terms & conditions
Effective date: 28 October 2026 · Version 2026-10-28 · English
1. Who provides the service
ammo.host is provided by AMMO Solutions, a sole proprietorship (eenmanszaak), registered in the Netherlands at Kloosterdijk 6, 1141 PJ Monnickendam, Chamber of Commerce (KvK) number 68679750, VAT number NL001694241B13. In these terms, "AMMO", "we" and "us" refer to the service provider.
For account, billing and service questions, contact info@ammo.solutions. For privacy questions, contact privacy@ammo.solutions. Report security issues to security@ammo.solutions.
2. Scope and agreement
These terms govern your use of ammo.host and any paid subscription ordered from AMMO. They apply when made available to you before the agreement is concluded and accepted as part of registration, an order, or another agreement with AMMO. A copy of these terms can be downloaded at https://app.ammo.host/terms/download/.
"You" means the person or organisation contracting with AMMO. If you act for an organisation, you confirm that you have authority to bind it.
ammo.host is primarily intended for professional software development and hosting, but individuals may also use it for personal projects. If you qualify as a consumer under applicable law, mandatory consumer rights remain unaffected by these terms, including rights concerning withdrawal, service conformity, refunds and cancellation. Describing the service as professional does not remove those rights.
A separately signed agreement takes priority over these terms where they conflict. The Data processing agreement at https://app.ammo.host/dpa/ forms part of these terms and applies where AMMO processes personal data on your behalf. The data processing agreement is accepted together with these terms. It takes priority for personal-data processing matters.
3. What ammo.host does
ammo.host is a hosting platform for apps, agents and their data. You deploy applications, and we run them on servers with HTTPS, databases and storage. Features include app deployment, managed PostgreSQL databases, object storage, custom domains and API access for agents.
The service is not a backup service, a safety-critical system, or suitable for functions where interruption or incorrect operation could cause serious harm. Do not rely on it for emergency, medical, financial or other critical functions without appropriate safeguards.
4. Accounts and access
- You must be at least 18 years old and legally able to enter a contract.
- Every account has one verified owner: the person who confirmed the account email address by opening the sign-in link. The verified owner is responsible for everything that happens in the account, including actions by API keys and agents.
- Keep your credentials safe. Tell us promptly at info@ammo.solutions if you suspect unauthorised access.
- Information you give us must be accurate and kept up to date.
5. Agents acting on your behalf
ammo.host lets software agents (including AI agents) create, deploy, change and delete resources using your account. Anything an agent does with your credentials or permissions is treated as done by you. You are responsible for choosing, configuring and supervising your agents, and for the consequences of their actions, including charges incurred and any breach of these Terms or the Acceptable Use Policy.
6. Plans, prices and payment
- Plans: a free trial of 14 days from your first app, a Starter plan at EUR 3 per app per month and a Pro plan at EUR 19 per month, as described on our pricing page. Prices include VAT. Businesses can add a VAT ID at checkout.
- Payment: handled by our payment provider. We do not store full card details. Plans renew automatically each billing period until cancelled. No card is collected to start the trial.
- Trial: the trial is free, lasts 14 days from your first app, and allows up to 2 live apps. It does not convert to a paid plan automatically. About 3 days before it ends, we email you. When it ends, your apps stop. We do not delete them; they stay stopped until you choose a plan, delete them or close your account.
- Plan changes: upgrades take effect immediately; the prorated difference for the remainder of the billing period is invoiced at once. Downgrades take effect at the end of the current billing period. Cancellation takes effect at the end of the current paid period.
- Non-payment: if a payment fails, we email you. Your apps keep running for 7 days. After that they stop, and nothing is deleted then. If those apps stay stopped for 30 days, we delete those apps.
- Price changes: we give at least 30 days notice by email. If you do not agree, you can cancel free of charge before the change applies.
7. Consumer withdrawal right
If you are a consumer, you may withdraw from a paid plan within 14 days of entering into it, without giving a reason, by sending a clear statement to info@ammo.solutions or to our postal address in section 1 before the deadline. You may use the model withdrawal form below, but it is not compulsory.
During the withdrawal period, the account owner can also withdraw by using the "Withdraw from contract" button on the Plan & billing page; a confirmation step follows and we send an acknowledgement by email with the date and time.
At checkout, you may ask for the service to start immediately by selecting the option "Start my subscription now. If I'm a consumer and withdraw within 14 days, I pay only for the days already used." If you are a consumer and withdraw within the 14-day period after making that request, you pay a proportionate amount for the days already used and we refund the remainder. We refund payments due following withdrawal without undue delay and within 14 days of receiving your notice, using the original payment method unless you agree otherwise, without a refund fee.
8. Acceptable use
Our Acceptable Use Policy forms part of these Terms. A breach of the Acceptable Use Policy is a breach of these Terms.
9. Our enforcement rights
To protect AMMO, other users or third parties, or to comply with law, we may, at our reasonable discretion:
- warn you and ask you to fix an issue,
- quarantine a resource (isolate it from the network or the public),
- stop an app, agent or workload,
- freeze an account (block changes and deployments, keep the data).
We act in proportion to the issue and tell you what we did, why, and how to object. We may act without prior notice only in urgent cases (for example abuse, security incidents, or legal orders), and we then inform you promptly afterwards.
10. Backups
We make nightly backups of each app's database, keep them for 7 days, and store them encrypted at rest and in transit. A restore goes through support. You can download your account data and each app's database yourself, any time, from the dashboard. Backups are a safety net, not a guarantee that every backup is complete or can be restored. We recommend you keep your own copies of anything important.
11. Availability
We do our best to keep ammo.host available and working as described. There is no service level agreement (SLA) with uptime credits unless we have agreed one in writing. We may carry out maintenance, and change or discontinue features, with reasonable notice where practical. For consumers, your statutory rights where the service does not conform to the contract remain in full.
12. Your content
- You own your code and data ("Your Content"). We claim no ownership.
- You give us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, process, transmit and display Your Content only as needed to run ammo.host for you, to make backups, and to comply with law. This licence ends when Your Content is deleted from our systems (including backups, per section 14).
- You confirm you have the rights needed for Your Content and that it does not break the law or the Acceptable Use Policy.
13. Privacy and data processing
Our Privacy statement explains how we handle personal data. Where we process personal data on your behalf (for example in your apps or databases), a data processing agreement must be in place. These terms incorporate the Data processing agreement at https://app.ammo.host/dpa/.
14. Termination, export and deletion
- You may close your account at any time from the dashboard or by emailing us. You can download your account data and each app's database yourself, any time, from the dashboard. Do that before you confirm if you want a copy. Closing the account from the dashboard stops your apps and erases them, your stored content, your email address, and your sign-in links immediately.
- We may terminate for serious or repeated breach, or where the law requires, with reasonable notice and reasons, except in urgent cases.
- We remove active customer data within 14 days of an authorised deletion request sent by email, or of the end of the relevant service. Each backup copy is retained for no more than 7 days from creation. Invoices and billing records are kept for 7 years where Dutch tax law requires.
15. Liability
- Our total liability arising from or relating to ammo.host in any 12-month period is limited to the amounts you paid us in that period, with a minimum of EUR 100.
- For business customers, we are not liable for indirect or consequential loss or lost profits.
- These limits do not apply to damage caused by our intent or gross negligence, including that of our management, to death or personal injury, or to any liability that cannot be limited by law. For consumers, nothing in these Terms limits your mandatory rights under Dutch or EU consumer law.
- We are not liable for actions of your agents or for Your Content, except to the extent we caused the damage.
16. Changes to these terms and prices
We notify the customer by email of material changes to these terms or subscription prices at least 30 days before they take effect. Price changes do not apply retrospectively to a paid period. If you do not accept a material change, you may cancel before it takes effect; if it takes effect during a prepaid period, you may terminate the affected service and request a proportionate refund for that unused period.
17. Governing law and disputes
Dutch law governs the agreement. For business customers, disputes that cannot be resolved amicably may be brought before the competent court in the Netherlands. For consumers, this choice does not remove mandatory protection or court access available under the law that applies to them.
Contact info@ammo.solutions first with an account reference and a description of the issue so we can try to resolve it. If a provision is invalid, the remaining provisions continue to apply to the extent permitted by law.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To AMMO Solutions, Kloosterdijk 6, 1141 PJ Monnickendam, the Netherlands, info@ammo.solutions:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*),
Ordered on (*)/received on (*),
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
(*) Delete as appropriate.